Build Your Firm Episode 3: Hiring, Culture, and Client Success with Marc Lazarus

Free Case Evaluation
100% Secure & Confidential
5 stars1300+ 5.0 Google Rated

Episode 3 of the Build Your Firm podcast is now live, and this week we sit down with a veteran trial attorney who has spent decades building a firm around people.

Meet Our Guest: Mark Lazarus

Mark Lazarus is an attorney at the Russell & Lazarus Law Firm. He has worked alongside his partner, Chris Russell, for about 25 years, and he brings a long track record in both case management and trial work. 

Host Jeff Fayngor and Mark compare notes on what it really takes to run a plaintiff’s firm. The two cover hiring, team culture, case selection, trial preparation, and the technology that keeps a modern practice moving.

What’s in Store on This Episode of “Build Your Firm”

Jeff and Mark cover a lot of ground, including:

  • Focusing on your strengths: Why Mark hands off accounting and HR to team members who excel at them, so he can focus on marketing and case management
  • Hiring for drive: How early work experience, like babysitting or mowing lawns, can signal a self-starter
  • Testing for fit: How DISC communication styles, the Five Behaviors of a Cohesive Team, and even IQ testing help each firm build stronger teams
  • Making tough personnel calls: When to let someone go, why accountability must apply to everyone, and why a business works more like a sports team than a family
  • Growing without a giant budget: Why Mark relies on tracked ROI, grassroots relationships, and a long-running radio partnership instead of eight-figure ad spend
  • Putting clients first: Stories of referring a client away from a case that would not help her, and finding a missed policy that turned a $15,000 case into hundreds of thousands
  • Structuring teams and trials: Separate pre-litigation and litigation departments, auto and non-auto case teams, and pairing two attorneys on a shared caseload
  • Preparing for trial: Focus groups, the value of voir dire and opening statements, and learning trial skills from attorneys you admire
  • Using AI responsibly: Why closed AI tools matter, what clients should know before putting case details into a chatbot, and how attorneys can use AI to analyze deposition transcripts
  • Building community: The role of Justice Society in connecting Orange County attorneys

Along the way, expect book recommendations, a few funny courtroom stories, and honest talk about the parts of law practice they never taught in law school.

Whether you own a firm, work at one, or are thinking about starting your own, this episode offers practical lessons on hiring, accountability, and trial preparation. If you are an injured person looking for representation, it also shows what a client-first approach looks like.

How to Listen

The Build Your Firm podcast is available on YouTube. Subscribe and follow along so you never miss an episode.

Missed the earlier episodes? Catch up with Episode 2: Who Is Attorney Jeff? and Episode 1: Stop Practicing, Start Owning with Joe Nazarian.

Episode 3 premiered on June 22, 2026. 

No Fee Unless We Win. Period.
Free Case Evaluation
Our Award-winning attorneys will contact you for a free legal case evaluation

"*" indicates required fields

Name*
This field is hidden when viewing the form
This field is hidden when viewing the form
This field is hidden when viewing the form
This field is hidden when viewing the form
This field is hidden when viewing the form
This field is hidden when viewing the form
100% Secure & Confidential

Case Process Easy As 1-2-3!

It may be your first time working with a personal injury lawyer, but our team makes the process simple and affordable. As soon as you hire our firm, you can rely on us to take care of everything. Here’s how it works.

01

100% Free Consultation

Contact one of our local law firms any time. We’ll sit down to learn about your situation at no cost or obligation to you.

02

Easy Sign Up Process

If we’re the right fit for your legal needs, then we’ll walk you through what information we need to represent you going forward.

03

We Get To Work On Your Case

We examine evidence, make demands of the insurance company, and fight hard for every financial award you’re entitled to.

Available 24/7
100% Secure & Confidential
No Fee Unless We Win. Period.
Free Case Evaluation
Our Award-winning attorneys will contact you for a free legal case evaluation

"*" indicates required fields

Name*
This field is hidden when viewing the form
This field is hidden when viewing the form
This field is hidden when viewing the form
This field is hidden when viewing the form
This field is hidden when viewing the form
This field is hidden when viewing the form
Free Consultation Call Us Now